| Detailed information |
| Pre-requisites |
(*)Erwartete Vorkenntnisse: Modul Service Engineering
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| Original study plan |
Master's programme Business Informatics 2024W |
| Objectives |
Students are competent to play any responsible role in service development projects. They are able to assess their own current knowledge (methods, concepts, problem-solving approaches, etc.) in service engineering based on their own experiences in a practical context.
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| Subject |
Implementation and practical testing of the knowledge gained in the modules service engineering and where appropriate, advanced service engineering in a project with due complexity and under the application of techniques of leadership negotiation, conflict resolution, team organization, communication, and moderation.
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| Criteria for evaluation |
The course has an immanent examination character. The evaluation is based on the intensity and professionalism of team work, and of reached Goals (development results, Project reports)
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| Methods |
The course challenges students in applying the contents of the module service engineering. In the context of the course students independently plan, specify, develop and test a service engineering project. Students work in teams. The work products of the students are jointly reviewed and improved throughout the course.
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| Language |
German/English |
| Study material |
Literature varies depending on the selected core theme.
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| Changing subject? |
Yes |
| Further information |
Team-oriented implementation of a service development project under the instruction of an experienced developer. As a preparation for project execution, training sessions will be offered at the beginning of the laboratory. Core themes vary from semester to semester.
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| Earlier variants |
They also cover the requirements of the curriculum (from - to)
2WSMSEMP: PR Service Engineering (2002W-2014S)
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