| Objectives |
The course aims to familiarize students with today’s increasingly global and virtual business world. In other words, the course explores new media, new forms of communication and the different skills and abilities required for virtual meetings as opposed to face-to-face communication. With the help of web conferencing systems and blended learning designs, students will become familiar with these tools, hone their skills, learn more about the challenges involved when working in a virtual environment (e.g. virtual communication, trust, isolation, leadership, culture and so on), and experience them first-hand in class.
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| Study material |
Edwards, A., Clarke, S. & Wilson, J.R. (2004) Implementing Virtual Teams. Chapter 5: Technology for Virtual Teams. pp. 31-56.Fischlmayr, Iris C. (2008) Virtual Multicultural Teams - A Training Design for Behavioral Factors. In: Salmons, J. & Wilson, L. (Eds.) Handbook of Research on Electronic Collaboration and Organizational Synergy. Hershey, PA: IGI Global. pp. 159-176.Krebs, S.A. & Hobmann E.V. (2006) Virtual Teams and Group Member Dissimilarity: Consequences for the Development of Trust. Small Group Research. Vol. 37, No. 6, 712-741.
Kock, N. (2005) Media Richness or Media Naturalness? The Evolution of Our Biological Communication Aparatus and Its Influence on Our Behavior Toward E-Communication Tools. IEEE Transactions on Professional Communication. 48(2), pp. 117-130.Williams, K.D., Cheung, C.K.T. & Choi, W. (2000) Cyberostracism: Effects of Being Ignored Over the Internet. Journal of Personality and Social Psychology. 79(5), pp. 748-762.
Paul, S., Seetharaman, P., Samarah, I. & Mykytyn, P.P. (2004) Impact of Heterogeneity and Collaborative Conflict Management Style on the Performance of Syncronous Global Virtual Teams. Information & Management. 41, pp. 303-321.
Elron, E. & Vigoda-Gadot, E. (2006) Influence and Political Processes in Cyberspace. International Journal of Cross Cultural Management. 6(3), pp. 295-317.
Zaccaro, S.J. & Bader, P. (2002) E-Leadership and the Challenges of Leading E-Teams: Minimizing the Bad and Maximizing the Good. Organizational Dynamics. 31(4), pp. 377-387.
Connaughton, S.L. & Shuffler, M. (2007) Multinational and Multicultural Distributed Teams: A Review and Future Agenda. Small Group Research. Vol. 38, No. 3, 387-412.
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