[ 926SEREASE13 ] Module Applications of Service Engineering
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| Es ist eine neuere Version 2022W dieses Fachs/Moduls im Curriculum Master's programme Business Informatics 2024W vorhanden. |
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| (*) Unfortunately this information is not available in english. |
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| Workload |
Mode of examination |
Education level |
Study areas |
Responsible person |
Coordinating university |
| 6 ECTS |
Course examination |
M2 - Master's programme 2. year |
Business Informatics |
Reinhold Plösch |
Johannes Kepler University Linz |
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| Detailed information |
| Pre-requisites |
(*)Empfohlen: Modul Service Engineering
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| Original study plan |
Master's programme Business Informatics 2014W |
| Objectives |
Students are competent to play any responsible role in service development projects. They are able to assess their own current knowledge (methods, concepts, problemsolving approaches, etc.) in service engineering based on their own experiences in a practical context.
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| Subject |
Implementation and practical testing of the knowledge gained in the modules service engineering and, where appropriate, advanced service engineering in a project with due complexity and under the application of techniques of leadership, negotiation, conflict resolution, team organization, communication, and moderation.
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| Further information |
Team-oriented implementation of a service development project under the instruction of an experienced developer. As a preparation for project execution, training sessions will be offered at the beginning of the lecture. Core themes vary from semester to semester.
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| Subordinated subjects, modules and lectures |
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