| Detailed information | 
                    
                                        
                      | Pre-requisites | 
                      (*)Empfohlen: Modul Service Engineering
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                      | Original study plan | 
                      Master's programme Business Informatics 2014W | 
                    
                      
                    
                      | Objectives | 
                      Students are competent to play any responsible role in service development projects. They are able to assess their own current knowledge (methods, concepts, problem-solving approaches, etc.) in service engineering based on their own experiences in a practical context.
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                      | Subject | 
                      Implementation and practical testing of the knowledge gained in the modules service engineering and where appropriate, advanced service engineering in a project with due complexity and under the application of techniques of leadership negotiation, conflict resolution, team organization, communication, and moderation.
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                      | Criteria for evaluation | 
                      The course has an immanent examination character. The evaluation is based on the intensity and professionalism of team work, and of reached Goals (development results, Project reports)
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                      | Language | 
                      German | 
                    
                      
                    
                      | Study material | 
                      Literature varies depending on the selected core theme.
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                      | Changing subject? | 
                      Yes | 
                    
                                        
                      | Further information | 
                      Team-oriented implementation of a service development project under the instruction of an experienced developer. As a preparation for project execution, training sessions will be offered at the beginning of the laboratory. Core themes vary from semester to semester.
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                      | Earlier variants | 
                      They also cover the requirements of the curriculum (from - to) 2WSMSEMP: PR Service Engineering (2002W-2014S)
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