(*) Unfortunately this information is not available in english.
Workload
Education level
Study areas
Responsible person
Hours per week
Coordinating university
3 ECTS
(*)W_ULG1 - (*)Weiterbildung ULG 1. Jahr
Business Administration
2 hpw
Johannes Kepler University Linz
Detailed information
Original study plan
Post graduate programme Insurance Management 2025W
Learning Outcomes
Competences
On the basis of their basic knowledge of business administration, students understand the issues of service provision in insurance operations and are able to think about measures to improve processes in insurance companies.
Skills
Knowledge
Knowledge of the process of service provision in the insurance company
Analysis of the specifics of this service provision
Development of proposals for the creation of improvements in the processes of insurance companies
Students can analyze the different ways in which insurance companies provide services and have a holistic understanding of insurance operations.
Criteria for evaluation
Positive completion of a written exam
Methods
Lecture of the course content and exercise with examples
