Students are able to,
- name central concepts, theories and models of conflict and negotiation research (k1)
- explain their significance for selected private and professional contexts (k2)
- describe professional methods and techniques of conflict analysis, prevention and resolution (k1)
- analyze case studies using selected theoretical and methodological concepts of conflict, negotiation and mediation research (k3)
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Students know
- Central terms, theoretical concepts and models of conflict and negotiation research
- Models of conflict dynamics and conflict resolution (mediation)
- Methods and techniques of professional conflict prevention and intervention
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