General language competences Students extend knowledge of language learning strategies and communication strategies appropriate to B2.2 level. They are able to produce and understand Spanish at B2.2 level according to the CEFR.
Specific language competences Students have a clear awareness of challenges in intercultural communication and issues of conducting business in contemporary multilingual and multicultural settings. They demonstrate fluency in understanding and analyse key aspects of their own national culture and of the Spanish one. Students are keenly aware of register variation in Spanish and can use a wide repertoire of language skills appropriately depending on interlocuter and communicative context.
Students are able to observe typical features (thinking, acting, communicating) of the target culture and react by asking questions, expressing understanding and proposing solutions. They can summarize and clearly present information taken from literature written in another language they know.
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Learning Outcomes
Can work collaboratively with people who have different cultural orientations, discussing similarities and differences in views and perspectives. Can identify and reflect on similarities and differences in culturally determined behavioural patterns (e.g. gestures and speech volume or, for sign languages, sign size) and discuss their significance in order to negotiate mutual understanding. Can clarify misunderstandings and misinterpretations during intercultural encounters, suggesting how things were actually meant in order to clear the air and move the discussion forward. Can understand the main ideas of a complex text on both concrete and abstract topics, including technical discussions in intercultural and business field.
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The aim of this course is to prepare students for travelling, working and living abroad. Students should be able to avoid misunderstandings due to cultural behaviour and will develop the ability to adjust to all types of business negotiations, meetings and events.
- Culture and identity
- Clichés – knowledge of all types of stereotypes
- Definition of intercultural communication
- Perception of time – monochrony/polychrony
- High vs low-context cultures
- Concepts of communication – e.g. iceberg model, Maslow’s hierarchy of needs
- Knowledge of all kinds of cultural activities – e.g. art, literature, theatre, music and film
- Differences between Austria and Spanish speaking countries
- Knowledge of the LMR model and the INES project
Learning Outcomes
1. Acquisition of knowledge relating to…
the key theoretical frameworks and models of intercultural communication, along with their practical applications in various real-world contexts, particularly in professional and business environments.
2. Grammar: aspects of grammar and vocabulary necessary for linguistic and communicative competences at B2.2 level.
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