[ 973ISICICCS19 ] SE Intercultural Competence

Workload Education level Study areas Responsible person Hours per week Coordinating university
2 ECTS M1 - Master's programme 1. year Business Administration Henriett Primecz 2 hpw Johannes Kepler University Linz
Detailed information
Pre-requisites Zulassung zum Masterstudium
Original study plan Master's programme Management 2023W
Objectives This course aims to:

  • Enable students to understand, evaluate and apply different models and theories related to intercultural competence.
  • Provide students with a learning environment that allows for experiencing the benefits and challenges of intercultural encounters in general, and of multicultural teamwork in particular in regular and virtual environments.
  • Deepen students’ intercultural understanding by helping them reflect on the experiences made in class.

Learning outcomes

On successful completion of this course, the students will be able to:

  • LO1: Discuss and evaluate socio-cultural and ethical issues to the interaction between cultures.
  • LO2: Accurately identify and apply relevant theoretical frameworks within cultural settings.
  • LO3: Explain when theoretical models can be used and where the limitations within these models are located.
  • LO4: Understand the interaction between cultures in a holistically manner and offer mitigation strategies for issues related to cultural differences.
  • LO5: Comprehend how GVTs will interact in the cross-cultural space and how management of GVTs can resolve tensions and achieve effectiveness.
  • Our goal is to create an environment in which students will experience their how they can navigate in intercultural environments and understand how underlying cultures influence behavior, communication and actions
  • With the appropriate theoretical frameworks, we will provide students with tools to decipher cultural codes and characterize cultures regarding those frameworks
  • While those Framework help navigating cultures, we will offer critical lenses on those, to reflect on their shortcomings and und which circumstances they were developed and if they still are applicable
  • Giving concrete examples and allowing students to identify their own culture, we try to sensitize students regarding cultural interactions
  • Raising awareness regarding cultural communication shortfalls we aim to teach students how to mitigate cultural traps
  • With the growing rise of virtuality and the associated multicultural exchange in teams we will over insights into the management of global virtual teams, the challenges and the potential benefits of this new work form
Criteria for evaluation The assessment of this course is based on the following requirements:

Two group assignments (20 % each) - 40 %
Two reflective essays (20 % each) - 40 %
Class participation - 20 %

For a passing grade students must obtain at least 50 per cent in each category AND at least 60 per cent of the total points.

Attendance is expected for the entirety of all class sessions. Students who do not attend 75% of the total class time will automatically receive a negative course grade. If students have scheduling conflicts, they must notify the lecturer at least 24 hours in advance. Absences that are not communicated with lecturers before the start of the session will not be excused. Consequently, any missed graded component in the respective session will result in a negative component grade.

Synchronization of learning outcomes and assessments:

  • LO1: Group task / Course participation assessment / Individual Task
  • LO2: Group task / Course participation assessment / Individual Task
  • LO3: Course participation assessment / Individual Task
  • LO4: Group task / Course participation assessment / Individual Task
  • LO5: Course participation assessment

Discipline Rules

As an academic institution, the Department of International Management does not tolerate any form of academic dishonesty. Plagiarism encompasses presenting as one’s own the words, work, opinions, or factual information of someone else without giving that person credit, as well as borrowing the sequence of ideas, the arrangement of material, or the pattern of thought of someone else without proper acknowledgement. All discovered instances will result in an immediate decrease in grade of the assignment or exam. In severe cases, this may result in a failing grade for the assignment or exam. In addition, there will be an automatic decrease in overall grade. Consequently, this may result in the failure of the course. In the case of group work, the consequences will be extended to the entire team. For details see our code of conduct at

Methods The learning and teaching strategy is designed to develop knowledge and understanding in both theoretical and practical perspectives.
In addition to self-directed learning, the teaching and learning methods include formal lecture and tutorial, use of case studies and seminar exercises.

  • 4 hr x 4 seminars
  • 10 hrs assessment preparation / revision
  • 24 hrs of individual study and task completion
Language English
Study material We offer a reading package containing all preparatory readings and the case studies for this course. Students are expected to read the texts for each session in advance. The reading package can be accessed on the Moodle course website prior to the beginning of the course.

Compulsory reading

Schneider, S. C., Barsoux, J.-L. & Stahl, G. K. (2014). Managing across cultures, 3rd edition. Harlow, England: Pearson. (Chapter 2: Discovering culture, pp. 27-44)

Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context.

Online Readings in Psychology and Culture, 2(1), pp. 1-26. (pp. 9-16)

Ferraro, G. & Briody. E. (2017). The cultural dimension of global business (Chapter 3: the non-verbal dimension)

Changing subject? No
Further information For quality assurance and improvement purposes, please participate in all JKU course evaluations and surveys!
Earlier variants They also cover the requirements of the curriculum (from - to)
973IPSKICCS10: SE Master Seminar Intercultural Competence (2010W-2019S)
On-site course
Maximum number of participants 25
Assignment procedure Assignment according to priority