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The module is divided into two thematic parts: i) information management as a management concept and ii) methods of information management.
i) Information management as a management concept: strategic IT-planning, quality management and technology management, IT-controlling and IT-revision, human resource management, data management, life cycle management, security management, business process management, knowledge management, operations management, service level management and problem management, social dynamics and conflict management; negotiation techniques.
ii) Methods of information management: scenario planning, portfolio analysis, analysis of factors of success, performance measurement systems; methods of cost estimation; analysis of cost-effectiveness; analysis of costs and benefits; methods of costs and management accounting; evaluation methods; utility analysis; benchmarking; risk analysis; methods of business process and knowledge management.
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